CONTACT
Want to get in touch? We’d love to hear from you. Drop a message down below and we’ll do our best to answer within 24 hours.
For In-Person Appointments
Appointments by booking only. Located in Melbourne.
Address
Level 3/11-19 Bank Place
Inside the WOTSO shared space.
Please ring the doorbell on the door facing the elevator and check in at reception on arrival.
Hours
Monday: 9 am–5 pm
Tuesday: 9 am –6 pm
Wednesday: 12 pm –7 pm
Thursday: 10 am –6 pm
Friday: 9 am – 3 pm
Contact
Email: april@shapephysio.com
Phone: 0494 015 432
If I’m with a patient, I may not be able to answer immediately. Please leave a message and I’ll call you back as soon as possible.
Frequently Asked Questions
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Please bring any relevant scans or reports. You can also bring your referral if you have one, although it is not mandatory to have one to begin physiotherapy treatments. Wear comfortable clothing that allows you to move easily during your assessment. If you have private health insurance, bring your physical or digital health card to claim on the spot via the terminal.
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Yes, we accept all major private health funds through HICAPS. This allows you to claim your rebate immediately after your session. Gap payments can be made via credit or debit card, or eftpos.
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Initial assessments are 60 minutes and follow-up consultations are 45 minutes. Sessions are intentionally longer to provide thorough assessments, hands-on treatment, and tailored exercise plans.
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We understand that plans can change. If you need to reschedule or cancel, please provide at least 24 hours’ notice to avoid being charge a cancellation fee of 50% of the total cost.
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There is limited street parking available (metered) and several paid car parks within a short walking distance. Public transport is highly convenient, with tram and train stops nearby.